Frequently asked questions
14 straight answers on buying, renting, verification, investment and our own process — including the parts most agents avoid.
Buying
What do I actually need to check before paying anything?
We do all four before we list, and the listing shows the date we did them. You should still confirm the approval yourself on the authority's portal; every listing links to it.
Is a "plot file" the same as owning a plot?
We label files as files. We never describe one as a plot.
What is the total cost beyond the asking price?
We give you a written breakdown for your specific transaction before you commit. If a number in it is an estimate, it says so.
Renting
How much deposit is normal?
Who pays for maintenance during a tenancy?
Verification
What does your "verified" badge actually mean?
What it does not mean: it is not a guarantee of title, it is not insurance, and it is not a substitute for your own lawyer's due diligence. We are telling you what we checked and when. You should still check.
Why do some listings say "re-verification due"?
Investment
Do you guarantee returns?
How do you calculate rental yield?
The calculator shows every input so you can see exactly which number is doing the work.
Process
What are your fees?
Can you help if I am overseas?
What happens after I enquire?
Company
Are you agents or developers?
Which cities do you cover?
Still not answered?
Ask us directly. If the answer is "we cannot help with that", you will get that too.